• Great cameras and Great creators
    deserve Great service.

Introducing Lumix PRO Services

We are excited to begin offering personalized Lumix camera, lens and accessories support for our imaging professionals. The Lumix Pro Services(LPS) program is designed for professional photographers, filmmakers and cinematographers, offering prioritized support, expedited delivery and repairs, special discounts, exclusive phone support and more. Our goal is to provide everything you count on to operate and grow a successful business with Lumix.


Why Now?

For over 10 years we have listened to professional creators to develop and build the most innovative imaging technology on the market. Our pros provide valuable feedback on every aspect of our business, and that includes service. We've taken your feedback and put together a program that reflects your highest priorities for speed, service, and support.

Eligibility
Lumix PRO Services is designed for professionals.
The following are the ownership prerequisites for membership:
LPS RED
LPS PLATINUM

Benefits

RED MEMBERSHIP
PLATINUM MEMBERSHIP
Exclusive Member Hotline
N/A
8:00am-8:00pm EST, Monday-Friday
Service Turnaround
3-5 Business Days4
2 Business Days1
Service Shipping
N/A
Free Next Day shipping, both ways2
Repair Discount
N/A
20% off out-of-warranty repairs
Free Sensor or EVF Clean, Lens Calibration, Firmware Update
N/A
Up to 2 shipments per year, up to 2 bodies and 2 lenses per shipment
Repair Loaner
For Repairs requiring more than 7 business days3
For Repairs requiring more than 2 business days3
Premium Welcome Kit
Membership card
Premium Membership card & gift
Partner Discounts
Adobe, Peak Design +
Adobe, Peak Design +
Annual Membership Fee
FREE
$ 199 (USD)
1If parts availability requires more time for repair, loaner will be provided. 2 Unless otherwise specified, within the contiguous United States
3 Based on availability 4Average turnaround time, actual may vary based on repair complexity and part availability

Our Team

The Lumix PRO Services team is specially trained and works exclusively on Lumix cameras, lenses and accessories. All of our team members are passionate about our customers and our cameras- meet some of our US team here!

Gallery

Get a peak behind-the-scenes (thanks to Lumix Global Ambassador, William Innes)

Ready to get Started?